1. Introduction
At MyCustPort ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client portal service ("the Service").
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
We may collect several types of information from and about users of our Service, including:
- Personal Information: This includes information that can identify you as an individual, such as your name, email address, and company information.
- Account Information: Information required to create and maintain your account, including login credentials.
- Client Data: Information you choose to store or process through our Service about your clients or projects.
- Usage Data: Information about how you access and use the Service, including your IP address, browser type, device information, and pages visited.
- Third-Party Integration Data: Information we receive when you connect third-party services (such as Airtable or Google Sheets) to our Service.
3. How We Collect Information
We collect information in the following ways:
- Direct Collection: Information you provide when you register, update your profile, or communicate with us.
- Automated Collection: Information collected automatically through cookies and similar technologies when you use the Service.
- Third-Party Sources: Information we receive from third-party services that you connect to our Service.
4. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve the Service
- Process transactions and manage your account
- Respond to your requests, questions, and comments
- Send administrative information, such as updates, security alerts, and support messages
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activity
- Comply with legal obligations
5. Disclosure of Your Information
We may disclose your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Services
Our Service may integrate with or contain links to third-party services. This Privacy Policy does not apply to information collected by third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our Service.
8. Data Retention
We will retain your information for as long as your account is active, as necessary to provide you with the Service, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Children's Privacy
Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing your consent to our processing of your information
- Requesting a copy of your personal information
- Objecting to or restricting certain processing activities
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
11. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@mycustport.com.